Support

Contact us

The fastest way is Dashie, the Opptiq Support Assistant: once you're signed in, tap "Ask Dashie" at the bottom of any page. Dashie answers common questions instantly and can pass your question to the team.

Or email support@victoriaolamide.com. We usually reply within a few hours. Please write from the email address on your Opptiq account so we can find it.

For general inquiries, email hello@victoriaolamide.com.

Reports

• A report usually takes one to two minutes. If it can't finish, the analysis is given back to you automatically, and you can try again.
• Reopening a saved report is always free. Delete a report with the Delete button on the report.
• Market evidence comes from public job listing sources. Some professions have few online listings, and the report says so when that happens.

Account and sign-in

• Forgot your password? Use "Forgot password?" on the login page.
• Signed in with the wrong account? Open the login or sign-up page and choose "Use a different account".
• To delete your account and everything in it, go to Account settings, then Delete account.

Emails

• Manage career insights and offers in Account settings, or use the unsubscribe link in any email.
• Every finished report is emailed to you automatically. Can't find it? Check your spam folder, use "Send it again" on the report, or email us.

Plans and billing

• See your plan, analyses left and when your month ends on Plans and billing.
• To pay, choose a plan, pay by bank transfer (in Nigeria) or on Nestuge (outside Nigeria), then upload your receipt. Your plan starts once we confirm it, usually within a few hours, and we email you.
• Have a discount or access code? Enter it under "Have a code?" on Plans and billing.
• Refunds: see our Refund Policy at opptiq.victoriaolamide.com/refund.

Privacy

To see, correct or get a copy of your data, email us. See the Privacy Policy for everything we collect and why.